If you want to return your beanie (set) for whatever reason, we are happy to help you! You can return your ordered product (s) completely free of charge within 15 days after you have received your package. You can return in exchange for another product, store credit or a refund.
ALWAYS USE THE RETURN FORM ---> DOWNLOAD HERE
Without this form the products will be lost in the warehouse and we will not be able to process your return!
BeaniePlanet has the right to reject returned products or only partially refund them if it appears that the product has already been used or has been intentionally damaged. If the product is not returned within 14 days, the order is accepted by you. A product that has been received broken or damaged must be immediately reported to the support team with the order number.